Our Solutions / Workshop and Service
Keep Your Service Operations Running Smooth
Manage service appointments, job cards, technician schedules, and customer follow-ups from one system. Reduce wait times. Increase technician productivity. Keep customers coming back.
Benefits
Transform Your Service Operations
Less waiting. Faster repairs. Happier customers.
Less Customer Wait Time
Schedule customers efficiently and keep service bays running full.
Technicians Work Faster
Job cards and parts availability organized means less time searching and more time fixing.
More Service Repeat Business
Automated reminders and service history keep customers coming back for maintenance.
Features
Built Around the Way Your Dealership Works
Eight powerful tools built to work together.
Appointment Scheduling
Book service appointments and manage capacity across bays.
- Online and phone appointment booking
- Real-time bay availability
- Automatic customer reminders
- Rescheduling and cancellation tracking
Job Card Management
Digital job cards replace paper and keep service organized.
- Create job cards from appointments
- Assign work to specific technicians
- Custom pipeline stages per team
- Track parts and time per job
Service History Tracking
Keep a complete service history for every customer’s vehicle.
- All past services organized
- Maintenance intervals tracked
- Repair history and outcomes
- Customer communication log
Warranty Management
Track warranty claims and manage reimbursements.
- Warranty terms by vehicle and date
- Track warranty work separately
- Manage warranty claims to manufacturer
- Warranty expiration alerts
Technician Assignment
Match jobs to the right technician for faster completion.
- Technician skill and availability
- Workload balancing across team
- Performance tracking by technician
- Task queue management
Parts Availability
Know what parts you have when you need them for jobs.
- Parts linked to service jobs
- Automatic parts reservations
- Low stock alerts
- Used parts tracking
Service Analytics
Understand service performance and profitability.
- Revenue by service type
- Technician productivity metrics
- Average job time and efficiency
- Customer satisfaction data
Customer Notifications
Keep customers informed about their service.
- Service progress updates
- Completion notifications
- Pickup reminders
- Follow-up and feedback requests
Book service appointments and manage capacity across bays.
- Online and phone appointment booking
- Real-time bay availability
- Automatic customer reminders
- Rescheduling and cancellation tracking
Digital job cards replace paper and keep service organized.
- Create job cards from appointments
- Assign work to specific technicians
- Custom pipeline stages per team
- Track parts and time per job
Keep a complete service history for every customer’s vehicle.
- All past services organized
- Maintenance intervals tracked
- Repair history and outcomes
- Customer communication log
Track warranty claims and manage reimbursements.
- Warranty terms by vehicle and date
- Track warranty work separately
- Manage warranty claims to manufacturer
- Warranty expiration alerts
Match jobs to the right technician for faster completion.
- Technician skill and availability
- Workload balancing across team
- Performance tracking by technician
- Task queue management
Know what parts you have when you need them for jobs.
- Parts linked to service jobs
- Automatic parts reservations
- Low stock alerts
- Used parts tracking
Understand service performance and profitability.
- Revenue by service type
- Technician productivity metrics
- Average job time and efficiency
- Customer satisfaction data
Keep customers informed about their service.
- Service progress updates
- Completion notifications
- Pickup reminders
- Follow-up and feedback requests
FAQ
Frequently Asked Questions
Find quick answers to the most common questions about this solution.
Case Studies
