Trishuli Auto Care, Hetauda
Passing Every Compliance Audit Without the Scramble
Trishuli Auto Care centralized every compliance document and repair record in Pagoda DMS, turning what used to be a stressful audit scramble into a routine check.
Posted on July 22, 2026
Client Overview
Trishuli Auto Care is a licensed workshop in Hetauda subject to periodic regulatory and manufacturer compliance audits. Every audit meant staff spending days gathering paper certificates, repair logs, and technician qualification records scattered across filing cabinets and individual desks.
Because records weren't centralized, an auditor's simple request for a specific repair's documentation could take hours to fulfil, and occasionally a required document couldn't be located at all, creating real compliance risk.
“Audits used to mean days of digging through filing cabinets. Now every document is one search away, and we go into every audit confident instead of scrambling.”
Manish Poudel
Compliance Officer, Trishuli Auto Care
Business Challenges
Paper Records Scattered Across the Business
Certificates, repair logs, and qualification records were kept in filing cabinets with no central index.
Audits Took Days of Preparation
Every audit meant manually gathering documents from multiple physical locations.
Occasional Missing Documentation
Without a central system, some required records simply couldn't be located when needed.
Our Solution
Centralized Document Repository
Every certificate, repair log, and qualification record is stored and indexed in one system.
Searchable by Job or Technician
Any document can be found instantly by vehicle, repair job, or technician.
Automatic Expiry Alerts
Certificates and qualifications nearing expiry trigger automatic renewal reminders.
What the Results Show
Faster Audit Preparation
Document requests that took hours now take minutes to fulfil.
Missing Documents Since Go-Live
Every required record is centrally stored and searchable.
Audit Pass Rate
Every audit since go-live has been passed without a documentation gap.
Time to Go Live
Existing records were digitized and centralized within two weeks.
Implementation Approach
Pagoda DMS worked with Trishuli Auto Care to digitize and index the existing paper archive first, so no historical compliance record was lost in the move to the new system.
Going forward, every new certificate and repair log is entered directly into Pagoda DMS at the point of creation, so the archive stays current automatically instead of falling behind again.
Conclusion
Trishuli Auto Care now walks into every compliance audit with its full documentation one search away, rather than spending days preparing beforehand. What used to be a stressful scramble is now a routine, low-effort check.
