Industry / Workshop
Streamline Service Operations from Booking to Delivery
Pagoda DMS helps workshops improve productivity by digitizing service workflows, tracking repairs in real time, and providing complete visibility across technicians, job cards, and customer service operations.
Why Choose Us
Why Workshops Choose Pagoda DMS
Faster Service Delivery
Reduce delays through automated workflows and better job tracking.
Improved Technician Productivity
Allocate resources efficiently and monitor workload distribution.
Better Customer Experience
Keep customers informed throughout the service process.
Features
Powerful Features Built for Automotive Operations
Explore a complete set of tools designed to streamline dealership, workshop, and inventory workflows in one connected platform.
Job Card Management
Create, assign, and track job cards in real time to ensure complete visibility of all workshop activities.
- Digital job card creation
- Real-time status updates
- Service task tracking
- Repair history logging
- Work order management
Service Appointment Scheduling
Let customers book service slots online while your team manages bay capacity in real time.
- Online appointment booking
- Bay & capacity planning
- Automated confirmations and reminders
Technician Management
Assign the right technician to the right job based on skill, availability, and current workload.
- Skill-based job assignment
- Workload balancing
- Technician performance tracking
Vehicle Service History
Every past visit, repair, and part replacement stored against the vehicle record for instant lookup.
- Complete repair timeline
- Parts & labor history
- Warranty tracking
Workshop Dashboard & Analytics
A live dashboard showing bay utilization, job throughput, and technician performance at a glance.
- Bay utilization tracking
- Job throughput reporting
- Exportable performance reports
Automated Notifications
Customers get automatic SMS and email updates as their vehicle moves through each service stage.
- Status-change alerts
- Pickup-ready notifications
- Service reminder campaigns
Create, assign, and track job cards in real time to ensure complete visibility of all workshop activities.
Let customers book service slots online while your team manages bay capacity in real time.
Assign the right technician to the right job based on skill, availability, and current workload.
Every past visit, repair, and part replacement stored against the vehicle record for instant lookup.
A live dashboard showing bay utilization, job throughput, and technician performance at a glance.
Customers get automatic SMS and email updates as their vehicle moves through each service stage.
FAQ
Frequently Asked Questions
Find quick answers to the most common questions about this solution.
Testimonials
Success Stories from the Field
“Pagoda DMS made our dealership operations much simpler and more organized. Everything from sales to service is now easier to track and manage in one place.”
Ramesh Shrestha
CEO, Pratyush Automobiles
“Switching to Pagoda DMS cut our inventory reconciliation time dramatically. Our team finally works from one accurate number instead of three different spreadsheets.”
Anish Gurung
Operations Manager, Sabrina Automotive
“Our service bay used to run on paper job cards. Now every technician sees live status updates, and customers get notified automatically. It's a completely different operation.”
Bikash Thapa
Workshop Manager, Evercore Motors
Ready to Transform Your Dealership?
Take control of sales, service, and operations with a unified cloud-based system.